Terms Of Service

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Anonymous Offshore host commit to serve their customers/subscriber/clients with subject to the following terms and conditions. Use of services offered by Anonymous Offshore Host means you accept and agreeing our terms and conditions (TOS (terms of service)). We reserve the right to change or edit the terms of service (TOS) any time without any prior notice to our customers and users. Modifications to the TOS never represent the termination of early contract or any nonpayment.

1. Terms of Service

Anonymous Offshore reserves the right to change the terms set forth to our clients at any time, without any form of notice to our clients, non-clients, or general public. At all times customers are bound to the terms set forth. In no event shall Anonymous Offshore or its Staffs’ lack of enforcement of these terms constitute a waiver of these terms at any time.

2. Privacy Policy

Anonymous Offshore is loyal to their customers to provide them high privacy at our max. Our company will not give our client’s personal or corporate information to any third party without the court orders. Any complaint or request for client’s information will be discarded.

3. Managed Service Terms of Service

Any provision of technical support will be charged $50 USD per hour unless the customer has a Managed Service subscription plan that includes 120 minutes of support (the exceed will be charged $ 50 per hour). At least 15 minutes will be charged for each support request. The support time included in the package is not cumulative from month to month. Server Management subscription requires the customer to have a control panel like Plesk or cPanel added to his account.

Customers with a Server Management subscription are supported 24/7 for the following:

Software installation and configuration

Software and OS updates and patches

Server migration services

Firewall and SSL configuration

Web and database server configuration

Server debugging & problem analysis

The Default installation and configuration category includes the basic installation of the operating system or software. The basic configuration (default) is also implemented.

4. Limited Warranties
Anonymous offshore each of guarantees is null and void in case any of our customers fail to follow the TOS, policies of the company and breach the agreement in any case.

4.1 No Other Warranty

Anonymous Offshore does not keep an eye on or exercise over the content of the information transmitted via its services. Usage of information or services that might be obtained there from at customer’s own risk. Anonymous Offshore services are provided as on as is basis and customer will use the services at their own risk. Except as provided in our terms and policies, Anonymous Offshore does not make, and hereby disclaims, any and all other express and/or implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement and title, and any warranties arising from a course of dealing, usage or trade practice. Anonymous Offshore does not warrant that the services will be uninterrupted, error-free or completely secure.

4.2 Disclaimer of Actions Caused by and/or Under the Control of Third Parties
Anonymous Offshore do not have any kind of control over the information flow to or from Anonymous offshore and other portion of internet. This kind of information flow is depends largely on the performance of internet services provided or controlled by 3rd parties.

5. Delivery of Services and Terms
Using our services constitute that customer of Anonymous Offshore agree to pay any fees charged by the company for (a) getting service initial and any renewal (b) and equipment and other services required by the customers on urgent basis whereas these services are not included in the packages purchased by the customers initially (c) customer have to pay the charges/fees charged by Anonymous Offshore Host for supplemental services and hereby it authorize Anonymous Offshore to perform such functions. Any supplemental service will be provided without any warranties either is implied or expressed according to the price and policies of Anonymous Offshore Host.

6. Customer Obligations

(a) General. Customer represents and warrants that (i) Customer is at least eighteen (18) years of age; (ii) Customer possesses the legal right and ability to enter into this Agreement, and (iii) the performance of its obligations and use of the Services (by Customer, its customers and users) will not violate any applicable laws, regulations or the Rules and Regulations or cause a breach of any agreements with any third parties or unreasonably interfere with other Anonymous Offshore customers’ use of Anonymous Offshore services. Customer assumes all risks related to processing of transactions related to electronic commerce. (b) Breach of Warranties. In the event of any breach of any of the foregoing warranties, in addition to any other remedies available at law or in equity, Anonymous Offshore will have the right, in its sole discretion, to suspend or terminate immediately any Services.

7. Intellectual Property Ownership

This Agreement does not transfer from Anonymous Offshore Host to Customer any Anonymous Offshore Technology, and all right, title and interest in and to Anonymous Offshore Technology will remain solely with Anonymous Offshore. This Agreement does not transfer from Customer to Anonymous Offshore any Customer Technology, and all right, title and interest in and to Customer Technology will remain solely with Customer. Anonymous Offshore and Customer each agree that it will not, directly or indirectly, reverse engineer, decompose, disassemble or otherwise attempt to derive source code or other trade secrets from the other party and/or its third party vendors.

8. Limitations of Liability

IN NO EVENT SHALL ANONYMOUS OFFSHORE BE LIABLE FOR DAMAGES RESULTING FROM LOSS OF DATA, PROFITS, USE OF THE ANONYMOUS OFFSHORE SITE OR ANY ANONYMOUS OFFSHORE SERVICES, OR FOR ANY INCIDENTAL, INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR IN CONNECTION WITH ANY PRODUCTS OR SERVICES PROVIDED HEREUNDER. IN NO EVENT SHALL ANONYMOUS OFFSHORE CUMULATIVE LIABILITY EXCEED AN AMOUNT GREATER THAT THE CLIENTS ASSOCIATED HOSTING FEE (LESS SET-UP FEES, DOMAIN REGISTRATION, AND OVERAGES).

9. Fees and Payment Terms
customers of Anonymous Offshore are liable to pay any charges or fees according to the prices listed on our website and policies. Also customers are liable to pay any supplemental service, up gradation, installation, professional and switching fees according to the policies of the company.

9.1 Payment Terms
At the date of service initiation for each and everything service, customer should be billed/changed accordingly (a) amount equal to recurring or non recurring (b) monthly recurring payment for 1st month (c) payment for all the months in case of recurring payment will be billed in advance for the commencement of services. Payment of all the fees which are due on the same day the contract is made.

9.2 Invoice Notifications

Anonymous Offshore send an invoice of order to each of its customers and make it sure that the customer received the invoice. Also all the customers are given a billing panel where they can see the invoice and their order and payment details along with the charges imposed.

9.3 Suspensions and Termination

If any payment have not been received within 4 days of invoice due date, Anonymous Offshore reserve the right to suspend or delete the account without any consultation. In case till 15 days of not receiving any payment confirmation then Anonymous Offshore reserve the right to terminate the account, data, emails, files and server will also be deleted.

9.4 Account Cancellations
Customers will have option to cancel the account any time from the billing cycle or by contacting our customer support. This act should be done at least 7 days in advance and any missing information will cause delay in cancellation. Anonymous Offshore will not be responsible for any additional charges imposed due to the delay by the customer.

10. Payments, Cancellations and Refunds

10.1 Payments

All invoices must be paid within 4 days after invoice has been emitted, in order to avoid the suspension of the services. During these days you will be receiving an email with payment reminder notes, if payment has not been processed. Suspension of services will be done on the 4th day after invoice has been emitted. The Cancellation of the services will be done on the 15th day after invoice has been emitted; this means that the service we offer you will be cancelled as well as your client account and your data will no longer be available.

10.2 Cancellations

To terminate your service you must cancel via our billing panel at Accounts.

In the case of written agreement, a formal letter should be added to the cancellation request 30 days in advance.

In the case of Credit Card subscription cancellation, you must send an email to billing@anonymous-offshore.host requesting to remove your credit card details from the system. We cannot and will not be responsible for unintended payments made from using the automatic payment subscription service.

In the case of PayPal subscriptions, in addition to requesting cancellation VIA our billing panel at Accounts, you must cancel any active PayPal recurring payment subscriptions by logging to your Paypal account and request the cancellation directly to Paypal. As Anonymous Offshore does not have access to client’s PayPal account we cannot and will not be responsible for unintended payments made from using the automatic payment subscription service.

Canceling your account removes your website’s files from our servers. Be sure that you have copies of any files you want to keep before you cancel your account.

Cancellation request via e-mail, phone call are not considered valid account cancellation procedures.

10.3 30-days Money Back Guarantee Policy

Only applies for new Shared Hosting accounts paid for (3) three month or more in advanced and invoice paid via Credit Card or PayPal. Month to month subscription are not eligible for refunds.

Applies only if the account is canceled within 30 days from the date of the initial order.

Anonymous Offshore does not cover the cost of processing a refund. This cost will be deducted from the total amount of the refund. Processing fee may apply.

Once 30 days from the date of the initial order have being over, full refund, partial refund or prorated refund is not longer applicable.

10.4 Refund Policy

Any prepayment is a commitment regarding the payment period that cannot be refunded outside the “30-days Money Back Guarantee Policy” which applies for 30 days following the opening of the account.

The billing errors can be credited retroactively for a period of up to two (2) months.

There is no refund for dedicated server packages, virtual private server (VPS) packages, cloud servers, domain name registration fees, any software license, paid support, SSL certificates, DDoS attack protection services, customers victims of DDoS attacks, setup fees, shipping and handling fees, internet bandwidth or any additional features ordered.

There is no refund if you fail to cancel your Paypal subscription, even after account cancellation is completed. Anonymous Offshore is not responsible for canceling the subscription on behalf of the subscriber.

The following methods of payments are non-refundable, and funds will be credited the client account:

Payza, EgoPay, Webmoney, PerfectMoney, Bitcoin, Western Union, Bank Wire Transfer, local and international checks, cash deposits.

10.5 Scheduled Dowtime

Is defined as any Anonymous Offshore scheduled interruption of Services, for the purpose of network upgrades, or replacement of any equipment in order to provide for you better service. Scheduled downtime occurs during notified downtime periods, with as much advance warning as possible via e-mail with a minimum of 24 hours notice. Downtime caused by scheduled network upgrades will not be eligible for refund.

You agree to indemnify, defend, and hold harmless Anonymous Offshore from any and all liabilities, penalties, losses, damages, costs, expenses, attorneys’ fees, causes of action and/or claims caused by or resulting indirectly from your use our services.

You agree to indemnify, defend, and hold harmless Anonymous Offshore from any and all liabilities, penalties, losses, damages, costs, expenses, attorneys’ fees, causes of action and/or claims caused by or resulting indirectly from your use our services.

11. Disclaimer of Warranty

THE SERVICES, THE ANONYMOUS OFFSHORE SITE, INCLUDING WITHOUT LIMITATION, ALL PRODUCTS AND SERVICES DISPLAYED OR OFFERED ON THE ANONYMOUS OFFSHORE SITE, AND ALL TEXT, GRAPHICS, LINKS AND APPLICATIONS ARE PROVIDED TO CLIENT ON AN ‘AS IS’ BASIS AND WITHOUT WARRANTY OF ANY KIND. ANONYMOUS OFFSHORE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EACH OF THE FOREGOING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR ARISING FROM A COURSE OF DEALING. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ANONYMOUS OFFSHORE SPECIFICALLY DISCLAIMS ANY WARRANTY THAT (1) THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE; (2) DEFECTS WILL BE CORRECTED; (3) THERE ARE NO VIRUSES OR OTHER HARMFUL COMPONENTS; AND (4) THE SECURITY METHODS EMPLOYED WILL BE SUFFICIENT. OUR 1 HOUR RESPONSE TIME GURANTEE ONLY APPLIES IF THE OPERATOR SHOWED UP FOR THEIR SHIFT. IF NO OPERATOR SHOWED UP FOR THIER SHIFT, THEN THE 1 HOUR RESPONSE TIME GUARANTEE DOES NOT APPLY.